4 best Pipedrive alternatives and competitors in 2021

Posted on Sep 16 2021 by in Blog Blog Post Blogs Blogs and Blogging 

Pipedrive allows you to prioritize your most important sales activities by automating and consolidating your workflow with an easy-to-use interface. Pipedrive’s USP was created by the seller for the seller to prioritize the needs of the seller. A simple and highly intuitive platform interface focused on commercial sales. Pipedrive’s intuitive interface makes it easy to create multiple sales pipelines, customize each stage of the sales cycle, and track and complete them along the way. Pipedrive also has a powerful contact management platform that helps import, synchronize, manage all contacts and link them to transactions as needed. The interface also allows you to view the history of interactions with each contact. The CRMs Prices start at $ 12.50 per user per month and are billed annually with a 14-day free trial. This basic or essential plan is powerful enough with features such as managing and organizing contacts and offers, customizable pipelines, web forms. Even with all these features, it might be possible that your business has different requirements, hence we’ve listed down 4 best alternatives to Pipedrive.

1. EngageBay:

EngageBay outperforms most CRM systems in size, scope, and capacity. With this all-in-one platform, you can automate marketing campaigns and create efficient sales and service processes. It combines power and convenience and offers a limited free plan for small businesses. Despite the many features, the platform is still highly regarded for its ease of use. CRM includes sales, service and marketing skills. However, EngageBay makes the user interface clean, attractive, and easy to follow. A simple drop-down list allows you to navigate between the service, marketing and sales interfaces. This prevents the CRM from overwhelming with too many options and features.


There is a free plan, limited to 1,000 contacts and 1,000 branded emails 

Basic plan is $10.39 per user per month, $12.99 per user per month

Growth plan is $19.99 per user/per month

Pro plan is $39.99 per user/per month. The flexible pricing offered by the CRM makes it a good alternative to Pipedrive.


You can track transactions using the Kanban style board.

With just a few clicks, you can create custom proposals and templates in Engage Bay.


Free plan has no automation tools

Many features are lacking.

2. Zoho CRM:

Zoho is a complete and feature-rich solution for start-ups. Small businesses can start with the features they need and scale up as they need more software solutions. Zoho might not compare to some of the other enterprise solutions, but it’s a solid choice at a competitive price point. Automation is an important feature in Zoho’s stack because you can set up automated triggers that are useful for your business. Zoho CRM’s automated workflows feature allows you to set up custom workflow trigger conditions. For example, automate emails when a lead takes a specific and specified action.


The standard plan costs $18 per user per month and in addition to the features of the free version, scoring rules, email information, workflow transitions, tags and groups, web forms, fields customizations, custom reports and dashboards, and maximum storage.


Zoho CRM provides an intuitive platform for small businesses with a simple user interface, customizable forms, actionable automation, and social media features.

The Enterprise Edition is built on many features, including tracking the process of achieving sales goals in stages, comparing data between users, groups, regions, and products / services.

These benefits make it easy to use as a Pipedrive alternative.


There are long waiting time for customer support.

Workflow automation is only provided in Professional version.

3. Creatio:

Creatio platform helps coordinate data, processes and teams, connects with digital native customers and allows them to adapt quickly. Creatio provides customers with a complete and complete application to accelerate marketing, sales and service, which can be implemented as a standalone product or packaged on a single CRM. Service Creatio is a back-end software platform that can be integrated into CRM for sales or marketing creation and optionally provides access to all contact details. This CRM software also allows you to track and analyse delivery times on a customer-by-request basis. All features make it an ideal alternative to Pipedrive CRM.


Creatio CRM is a 14-day free trial and is billed annually starting at $ 30 per user per month. This team plan is ideal for small businesses with a direct sales team. It includes features like lead management, opportunity management, analytics, artificial intelligence and machine learning tools, as well as business process management.


Can be used on both android and iOS.

Document Management compatible with MS Office


The locking up system has some issues

If you use the CRM too heavily it might lag a lot.

4. HubSpot:

HubSpot CRM system allows businesses to automatically track customer interactions via email, social media, live chat or phone, and all interactions are stored in a timeline organized by potential customers. HubSpot’s CRM marketing tools provide email marketing automation and lead generation capabilities to help businesses create and manage email templates and track their emails. HubSpot CRM Sales Tools help sales reps manage leads, track deals, and manage sales pipelines. 


Marketing Hub: The Marketing Hub costs $ 50 $ 3,200 per month and offers advanced features that turn prospects into paying customers. Highlights include pop-up forms, A / B testing, etc. Sales Hub costs $ 50,200 per month, perfect for closing more deals. Sales-focused features include advanced email marketing, transaction phase automation, and call recording.


HubSpot CRM offers a beautiful and easy-to-use dashboard that lets you track leads, sales, offers, and performance in one centralized hub. Real-time notifications for the entire team.

You can add social profiles, general information, key information about employees and branches.


Might be way too costly for small enterprises.  Overall a good alternative to Pipedrive.