WordPress Theme FAQs
How are SoloStream’s themes licensed? Can I use your WordPress themes on multiple sites?
Our themes are licensed under the GPL (just like WordPress). We feel it is important to do this so we share in the spirit and align our interests with the WordPress community. And, yes, you can use our themes on as many sites as you like.
What is your refund policy?
If you are not 100% satisfied with your purchase because of setup issue, theme configuration related or a technical bug, we ask that you allow us to provide assistance to reach a resolution. If there is still such an issue after our support efforts, within 30 days from the purchase date we will fully refund the cost of your order.
Do you offer support for your WordPress themes ?
Yes, and our customers speak very highly our support team. We have an active support ticket system where you can receive theme support guidance on theme issues. Please refer to our support policy for more information.
Can I use your WordPress themes on WordPress.com sites?
No, you can not use our themes on WordPress.com sites as they don’t allow outside themes. Our themes are only usable on self-hosted WordPress sites.
Can I modify your WordPress themes and/or remove the footer links?
Yes, you can modify them as much as you like.
Can I use your WordPress themes forever with no additional payments?
Yes. If you buy a theme or theme membership, you can use the theme(s) forever with no additional payments. The only additional payments you’d have to make are those required to keep a Premium Themes Membership active. Whether you keep your membership active or not, you can continue to use the theme(s) for as long as you like.
Are your WordPress themes search engine optimized (SEO)?
Yes. As an online business, we understand the importance of SEO. As such, our themes are designed for maximum search engine visability. We also recommend that you use one of the many WordPress SEO plugins available (e.g. All-In-One SEO) to further enhance the search engine visability of your site.
Are your WordPress themes compatible with the latest version of WordPress?
Yes. We always keep our themes up-to-date with the latest version of WordPress.
Can I translate your themes?
Yes, we provide a .po file for each theme, and you can use it to translate the theme into your desired language
Is it easy to add my own logo to your WordPress themes ?
Yes. Simply upload your logo via the WordPress dashboard, then add the file URL to the Theme Settings page found in your WordPress dashboard.
Will all WordPress plugins work with your WordPress themes ?
Most WP plugins work just fine with our themes. That said, there are thousands of plugins, and there’s no way to guarantee they’ll all function properly with our themes. If you have a problem, we’ll do our best to help you resolve it or find an alternate plugin with the same functionality.
Is it easy to change fonts, colors, etc. on your WordPress themes ?
Yes. Our themes have a built-in theme settings page that allows you to easily make modifications. If you have any trouble, someone in the Solostream support forum will be happy to provide simple instructions on how to make minor modifications.